78ph Privacy Policy – Your Data, Clearly Explained

78ph is an online gaming platform operating at 78ph.onl and through the 78ph mobile app for Android and iOS. This Privacy Policy applies to all personal information collected through any 78ph channel — the website, mobile app, customer support, and any other means by which you interact with us.

This policy is written for players in the Philippines and reflects our obligations under applicable Philippine data protection requirements. We are committed to handling your personal information responsibly, keeping it secure, and being transparent about how it is used.

This policy covers the personal data of registered account holders, visitors to the 78ph website, and anyone who contacts 78ph support. It does not cover third-party websites or services that may be linked to or from our platform.

We collect personal information when you register an account, use the platform, make deposits or withdrawals, and interact with our support team. Below is a breakdown of the main categories of data we collect.

We only collect information that is necessary for the purposes described. We do not collect sensitive personal information beyond what is required for identity verification and regulatory compliance.

Your personal information is used for specific, legitimate purposes related to operating the 78ph platform and your account. We do not use your data for purposes beyond what is listed here without your explicit consent.

• Account management: Creating, verifying, and maintaining your 78ph account, including password recovery support and profile updates.
• KYC and age verification: Confirming that you are at least 21 years old and that your identity matches your registered account before enabling full deposits and withdrawals.
• Payment processing: Processing deposits and withdrawals in Philippine Peso through Philippine banking channels and local e-wallets where applicable.
• Security and fraud prevention: Detecting unauthorized access, preventing fraudulent transactions, and protecting the integrity of the platform.
• Platform communications: Sending account-related notifications, transaction confirmations, OTP codes, and support responses. These are operational messages, not marketing.
• Responsible gaming: Monitoring account activity patterns to identify signs of problematic gaming and to enforce self-exclusion or limit requests.
• Legal compliance: Meeting applicable requirements under Philippine law, including data protection, anti-money laundering, and age verification obligations.
• Platform improvement: Using aggregated, anonymized usage data to improve the 78ph platform, game lobby, and user experience.

78ph uses cookies and similar tracking technologies on the website and in the mobile app. These help the platform function correctly, keep your session active, and give us anonymized data on how the platform is being used.

• Essential cookies: Required for the platform to operate. These keep you logged in, maintain your session state, and enable security features like CSRF protection. They cannot be disabled.
• Analytics cookies: Used in aggregate, anonymized form to understand which pages are visited most, how the game lobby is navigated, and where players encounter issues. No individual player is identified through analytics data.
• Preference cookies: Store your language and display settings to avoid you having to set them again each visit.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect platform functionality. Disabling analytics cookies does not impact your ability to use 78ph.

78ph does not sell your personal information to third parties. Your data may be shared with trusted partners and service providers only where necessary to operate the platform, and only under appropriate data protection agreements.

• Payment processors: Philippine banking partners and payment service providers involved in processing your deposits and withdrawals receive only the payment-related details necessary to complete the transaction.
• Identity verification services: Third-party KYC providers used to verify your identity and age receive the specific documents and information required for verification. These providers are bound by strict data processing agreements.
• Technology providers: Hosting, security, and infrastructure providers who process data on our behalf in order to operate and protect the platform.
• Legal authorities: Where required by Philippine law, court order, or enforcement authority, we may be required to disclose personal information. We will notify you where legally permitted to do so.

We do not share your information with advertisers, data brokers, or marketing networks.

78ph applies technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or loss.

• SSL encryption: All data transmitted between your device and 78ph servers is encrypted using Secure Socket Layer (SSL) technology.
• OTP verification: Sensitive account actions — including login from a new device, withdrawals, and profile changes — require OTP verification sent to your registered contact details.
• Biometric login: The 78ph App supports fingerprint and Face ID authentication as an additional layer of access security on compatible devices.
• Access controls: Internal access to your personal data is restricted to staff and systems with a legitimate operational need. Access is logged and monitored.
• Incident response: In the unlikely event of a data breach affecting your personal information, we will notify you and relevant authorities in accordance with applicable Philippine requirements.

We retain your personal information for as long as your 78ph account is active and for a reasonable period afterward as required for legal, compliance, and dispute resolution purposes.

• Active accounts: Your information is retained throughout the active life of your account.
• Closed accounts: Following account closure, we retain certain information for a defined period to comply with anti-money laundering requirements, resolve outstanding disputes, and respond to legal inquiries.
• KYC documents: Identity verification documents are retained for the period required by applicable Philippine regulations.
• Transaction records: Financial transaction records are retained in accordance with applicable financial record-keeping requirements.

When personal information is no longer required, it is securely deleted or anonymized so that it can no longer be associated with you.

Under applicable Philippine data protection law, you have rights over your personal information held by 78ph. Here is a summary of those rights and how to exercise them.

78ph is strictly for players aged 21 and above. We do not knowingly collect or process personal information from individuals under the age of 21. If you believe a minor has accessed or registered on 78ph, please contact us immediately at [email protected].

Account holders are responsible for ensuring that minors do not access the platform through their credentials. We strongly encourage players to keep their login details private and to use biometric lock features on shared devices to prevent unauthorized access.

78ph may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or how we handle data. When we make changes, the updated version will be published on this page with a revised effective date.

If we make significant changes to how your personal information is used, we will notify you through your registered contact details or through a notice on the platform before the changes take effect. Continued use of 78ph after an update constitutes your acceptance of the revised Privacy Policy.

For any questions, concerns, or requests related to this Privacy Policy or how your personal information is handled, please contact 78ph through the following channel:

• Email: [email protected]
• Availability: Support is available 24 hours a day, 7 days a week.
• General FAQ: Common account and platform questions are answered on the FAQ page.

When submitting a privacy-related request, please include your registered account details so we can verify your identity and process your request accurately.